Petkit Pura X Troubleshooting (2024)

1. Pura X how to reset after adding litter - Support : PETKIT

  • More results from support.petkit.com

  • I'm unable to determine how to reset the weight sensor in my Pura X after I add more litter.  Because of use, the litter has dropped below the Minimum line, so I open the top of the Pura X and add litter. Now the display shows 6.2lbs as the measured weight. When I select "reset" from options it tells me "Cat is in the litter box" and refuses to do anything.  How do I reset the weight sensor? 

Pura X how to reset after adding litter - Support : PETKIT

2. [PDF] T3-4_User Manual_V1.0_20230711_EN_ - Petkit

  • “Emptying Litter” line. When the remaining amount of cat litter is below this line , you can use the "Emptying Litter" function to remove the.

3. [PDF] user manual - petkit pura max self-cleaning cat litter box

  • X. Litter Box sta. Please check the installation of odor purifier. Please turn the cylinder knob on the back of the main unit to the locked position. Cat is in ...

4. [PDF] user-manual-4966836.pdf - FCC ID

  • Rotate the locker counterdockwise which is located on the back of cat litter box. 2. Place the cover back on the litter box. {*The PETKIT logo should face the ...

5. Petkit Purax

  • PURAX is a smart solution to traditional litter box maintenance. Designed to accommodate cats up to 18 lbs, this scoop-free automatic cat litter box is ...

  • PURAX is a smart solution to traditional litter box maintenance. Designed to accommodate cats up to 18 lbs, this scoop-free automatic cat litter box is suitable for multi-cat households with minimal footprints. The one-click cat litter disposal system provides users with a hassle-free experience. Users can remotely control the litter box and monitor their cat's toilet frequency through the PETKIT app. The built-in purifying sprayer effectively eliminates 99% of bacteria and unpleasant odors. The flat top serves as a storage surface for essentials.

Petkit Purax

6. Unbiased Petkit Pura Max Review in 2024 - Cats.com

Unbiased Petkit Pura Max Review in 2024 - Cats.com

7. Original PETKIT Cat Litter Box Automatic Toilet Cat ... - AliExpress

  • Buy Original PETKIT Cat Litter Box Automatic Toilet Cat Litter Filter Screen Filter Mesh for PURA X and MAX Sandbox Accessories at Aliexpress for .

  • Smarter Shopping, Better Living! Aliexpress.com

Original PETKIT Cat Litter Box Automatic Toilet Cat ... - AliExpress

8. CATLINK Support Group - Facebook

  • leaking problem and I am getting sick of it. Is there anyone in this group who has had the Petkit Pura X and is now using Catlink. Can you please share pros and ...

  • See posts, photos and more on Facebook.

9. Troubleshooting | Support - Pura Help Center

  • Which type of diffuser do you need help with? Wall Diffuser. Car Diffuser. Powered by MavenoidSitemap. AboutAbout UsCareersBlogCollaborationsNewsroomTech ...

10. PURA X Australia – PETKIT PURA X Australia Official Website

11. The 7 Best Automatic Litter Boxes of 2024, Tested and Reviewed

  • 4 days ago · PETKIT Self-Cleaning Cat Litter Box ... The PETKIT PuraX is remarkably similar to our Best Overall pick—the Litter-Robot 4—using an internal ...

  • Automatic litter boxes are more discreet and eliminate the need for manual scooping. We've researched the best options for you and your cat.

The 7 Best Automatic Litter Boxes of 2024, Tested and Reviewed

12. PURA X FAQ - petkit uk

  • 1.What kind of cat litter is suitable for PURA X?PURA X is compatible with all kinds of cat litter: Clay litter, tofu litter, and mixed litter.

  • 1.What kind of cat litter is suitable for PURA X?PURA X is compatible with all kinds of cat litter: Clay litter, tofu litter, and mixed litter. If you want to use other types of litter, make sure it is less than 3mm in diameter. 2.Does PURA X have a weight limit?PURA X is ideal for cats over 6 months old and weighing b

PURA X FAQ - petkit uk

13. PETKIT Pura X

  • 1 year Petkit Canada warranty. The PETKIT Pura X Self-clean Cat Litter Box, will change the way you clean up after your pet. Intuitive smart functions and ...

  • PROMOTION! Features: xSecure: Thermal sensor, infrared sensor, weight sensor, anti-pinch infrared sensors, smart detection, remote alerts, accident protection system Antibacterial odor removal: Independently researched and developed purifying liquid removes unpleasant odors and formaldehyde, kill 99% of common harmful

PETKIT Pura X

14. Manual Downloads - Petkit

  • x. by Timesact. Skip to content. Free Shipping On Order Over $39 (US area). Open ... PETKIT PURAMAX `. PETKIT PURAX `. Petkit Air Purifier `. Previous Next. Home ...

  • Manual Downloads Keep tuned with updated instructions and tips for your devices.

Manual Downloads - Petkit

15. ELS PET Cat Litter Box Troubleshooting – elspet

  • Trouble Shooting · 1. Plug in the power first. · 2. Please take out the drawer at the bottom before use. · 3. Press the buckles on both sides. The magnet strip in ...

  • Flashing red light: There are five ways you can try:1.Reset machine:Unplug the plug and plug it in again, then holding down The 3rd button from the left for 10 seconds2. You should check that the pedal drawer is installed correctly,and then press the power button or Pull out the pedal drawer and reinstall it and press

16. petkit puramax

  • x. by Timesact. Skip to content. Free Shipping On Order Over $39 (US area). Open ... PETKIT PURAMAX is compatible with almost all sorts of cat litter as long as ...

  • The PURAMAX self-cleaning cat litter box offers the ultimate convenience for pet owners. Its multi-cat-friendly space is sufficient for two cats to share the litter box, featuring a large-capacity waste container that allows up to 15 days of scooping-free use for single-cat households. PURAMAX is compatible with various clumping cat litters, such as clay, tofu, and mixed litter. Through the PETKIT app, users can customize cleaning modes and automatically track cats' toilet routines. Equipped with 11 precise sensors, the anti-pinch structure ensures comprehensive safety for cats. The weight sensor is available for multi-cat recognition.

petkit puramax

17. CONTACT US - Petkit

  • Our media team works closely with the media and social partners to solve issues regarding pets' life conditions. We aim to support with high-tech and ...

  • Our media team works closely with the media and social partners to solve issues regarding pets' life conditions. We aim to support with high-tech and healthy living styles for both humans and pets. ​ Customer Service: support@petkit.com (please allow 24 hrs for our customer service to reply your emails.) Return Your Or

CONTACT US - Petkit
Petkit Pura X Troubleshooting (2024)

FAQs

How do I factory reset my Pura X? ›

F.A.Q.
  1. Unplug your device.
  2. Find the reset button on the device (Remove device lid, look on the front side, and find the small button)
  3. Hold down the button, and then continue holding the button as you plug it in to the wall and keep holding until the night light turns blue (will be about 10 seconds).

Why does my cat keep going in and out of the litter box? ›

If your cat frequently enters her litter box and seems to produce only small amounts of urine, she may have a urinary tract infection. See a veterinarian to rule out this possible medical problem. Feline interstitial cystitis is a neurological disease that affects a cat's bladder (“cystitis” means inflamed bladder).

Why won't my cat pee or poop in the litter box? ›

If you're having problems, your cat may have medical problems, an aversion to the litter box, the litter itself, or the location, or she may have a preference for another location. A number of different medical conditions can interfere with normal urination and defecation.

Why is my Pura device not working? ›

If your Pura diffuser won't stay connected to your internet, you may have a WiFi compatibility issue. Pura diffuser's are incompatible with the following WiFi settings: 5Ghz WiFi. Hidden networks.

Why does my Pura device keep going offline? ›

Update your Pura app to the latest version

Errors and diffuser connectivity issues are often caused by old app versions. To ensure smooth experiences, we recommend you update your Pura app to the latest version.

Why does my cat keep throwing litter out of the box? ›

There's Not Enough Litter

When litter depth is too shallow (less than 1.5 inches), cats struggle to cover their waste, which may mean more litter kicking. Keep in mind that adding more litter may mean swapping your current box for a deeper one.

Why does my cat keep meowing and going to the litter box? ›

If your cat has always meowed while using the litter box, it is likely not a concern. If meowing in the litter box is a new behavior, it could signal a medical problem. A cat that is vocalizing in the litter box and straining to go but not producing anything needs urgent veterinary care.

Why does my cat keep pooping on the floor and not in the litter box? ›

Constipation and diarrhea are common causes for cats to poop outside the litterbox – they may find it challenging to make it to the litterbox in time, or they start in the box, and the poop ends up falling as they wander away. Sometimes, these two issues could be temporary or linked to an underlying medical condition.

What is cat middening? ›

Pooing in unusual or obvious places (like a doorway) is called 'middening' and it can happen when a cat feels extremely anxious – when threatened by another cat, for example. Diarrhoea is another sign of stress in cats.

Why is my cat squatting in the litter box but not peeing? ›

Possibly the most common causes for this problem in cats are urinary tract infections and urinary obstructions. However, infrequent urination can also sometimes be caused by more serious conditions like kidney disease, idiopathic cystitis, and even cancer in some extreme cases.

Why is my cat pooping in the litter box but peeing outside of it? ›

Your cat might have a UTI or other medical issue, so it's important to contact your vet. Stress can also cause cats to suddenly start peeing outside the litter box.

How do I connect my Pura to a new WiFi? ›

FAQ's
  1. Open App. Open the Pura app and click on the three lines in the top right corner of the diffuser you're changing the network for. ...
  2. Click More. A new page will open. ...
  3. Select Wi-Fi Network. Select Wi-Fi Network tab at the top of the new screen.
  4. Remove Cover and Reset. ...
  5. Setup Diffuser. ...
  6. Automatic Detection.

How do I set up a second Pura device? ›

How to: Add a Second(or more) Diffuser
  1. Open App. Open your Pura app and select the + icon in the top right corner.
  2. Plug in Diffuser. ...
  3. More than one diffuser? ...
  4. Wifi Network. ...
  5. Click Add Fragrances.
  6. Scan QR Code.
  7. Remove Cap and Insert Fragrance. ...
  8. Label Room.

How do I reconnect my Pura? ›

Open the Settings tab in your Pura app and select Permissions
  1. Open the Settings tab in your Pura app and select Permissions.
  2. Click the Enable button next to where it says Bluetooth.
  3. Click Open Settings.
  4. Toggle Bluetooth on.

Can you use Pura without the app? ›

Manual Control. To manually control fragrance without the Pura app, push the button once for each intensity level (high, medium, low, off).

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