Top 6 Reviews From Legit Plumfund Buyers (2024)

After reading the top crowdfunding sites review I chose Plumfund. I searched the site who had a great main page with categories, account summaries and the 3 step 'how it works' section only to be lead into an online goose chase for the "sign-up' link. After a good 15+ minutes of investigating I chose the 'sitemap' link to be told they are no longer accepting new accounts for the crowdfunding link so if you need emergency financial assistance they've given up but if you're freshly engaged and in need of funding for unnecessarily expensive live event where 78% are likely to split less than 2 years later maybe y'all could take a breath and re-consider your priorities. People need actual help. To buy food. To pay rent or to get put of the car they've called home in the bitter winter night. But it's no longer accepting new accounts for those in actual need.

Ease of Use

I registered my baby on Plumfund and it was a great way to help my friends and family share the costs of my bigger gifts. I didn’t want to receive endless clothes and stuffed animals that I wouldn’t use. Plumfund helped me get my big ticket items like a stroller and baby chair that individuals couldn’t afford but the group could chip in to afford together! It was easy to use and had a nice display.

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Customer ServicePunctuality & SpeedOnline & AppReliability

So you get asked all these personal questions and verify your account....and then it works for a day or two and suddenly it stops? Without warning. Then you find a email that tells you you need to 'verify' your account. Which you do but suddenly you need to change your password and NO MATTER what you do the website will not let you log in. This is terrible and a time waster. I would rather risk covid, collect cash and turn it into a gift card. This is a nightmare.

My kiddie girl was raising funds for a music camp and PlumFund took out 12% when someone donated $5500 so she could go. That is NOT what the website says. This is horrible. I can’t imagine how this happened and I am hoping it was a mistake.

Customer Service

Contacted support, emailed help (cause you cannot speak to a live person for any customer support). When I finally get a response I send everything required of me (as requested) and again I hear nothing. Well today WePay let me know they will be terminating my account because I can't verify it with the code. Not saying it's a bad site, but people use it to receive funds for different reasons, so making it so hard to withdraw it just causes more stress in a already stressful situation. At least have a customer support line or chat so people can speak to a representative for assistance.

My BIL had a bad accident with TBI. I used Plumfund to set up a fundraiser to help with expenses. Every donation was noted and I was able to track donors and thank them directly. All donations were easily transferred to the bank account of my BIL. The costs were much less than other fundraising sites.