Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Portland come from postal codes 04103, 04101, 04105 and 04102.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 270,527 ratings
Thank you!
Problems in the last 24 hours in Portland, Maine
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Spectrum
Spectrum is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Portland, Cumberland County, Maine
The most recent Spectrum outage reports came from the following cities:Westbrook, South Portland, Portland, Scarborough, Biddeford, Saco, Ocean Park, Yarmouth, Cumberland Center and Windham Center.
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| City | Problem Type | Report Time |
|---|---|---|
 Westbrook | TV | |
| South Portland | Internet | |
| Portland | TV | |
| Portland | TV | |
| Scarborough | TV | |
| Portland | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Portland, Maine
Latest outage, problems and issue reports in Portland and nearby locations:
- Mike Tremblay (@mtrem2) reported fromYarmouth, Maine
@Ask_Spectrum outage in and around 04096
- Jeffrey (@jeffreyremick) reported fromPortland, Maine
Spectrum outage in Portland ME? @Ask_Spectrum
- Danielle St.Pierre (@DaniStPierre) reported fromPortland, Maine
@Ask_Spectrum Again since 11am I have had intermittent service in Portland, Me. I've already called and have an appointment on Saturday. But that doesn't help me for todayI am beyond frustrated! My download speeds have been great to slow, my upload has been incredibly slow to 0.
- Brent Danley 🛩🧬🔭🔬🚀🌎🥃🎾❤️ (@brentdanley) reported fromSaco, Maine
@bobbbyg @Ask_Spectrum It’s down. I got a huge red banner when I logged in to my account. The app was useless.
- chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum 20 to 30% less equates to a MUCH larger savings than a $60 installation charge. Do you seriously expect me to believe that? Your customers are not stupid, don't treat them as such.
- Dan Koeppel (@soulbarn) reported fromPortland, Maine
I’ll never buy a #cordcutter TV service if I have to call customer service in order to cancel. That means you, @GetSpectrum @Ask_Spectrum.
- TheJTizzle (@TheJTizzle) reported fromSouth Portland Gardens, Maine
@GetSpectrum Wokeup and my internet is down. Have spent over an hour waiting to talk with a human and i just got disconnected from your support service. What do I need to do to just talk to a ******* human to get your **** up fixed?
- kathleen parr (@kathleenhussein) reported fromPortland, Maine
It’s the first Monday of April and @Ask_Spectrum picked a fine time to blow the cable in Maine. And internet. “Service expected to be restored by 10 pm.” Tip-off is at 9:20, bozos.
- chris carleton (@chriscarleton) reported fromPortland, Maine
@DavidMPaye @Ask_Spectrum Yeah I don't get why they do it like that. The official word is there is an interruption in service with no restoration estimate. Great.
- chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum That is a terrible policy and I don't buy what you're selling. I just paid for installation costs for another location and it was $60. Care to explain why you are consistently putting out offers that are 20-30% less than what existing customers pay?
- Ethan (@EthanLow16) reported fromNorth Windham, Maine
@Ask_Spectrum is there an outage in my area? 04062
- Josh Bernoff (@jbernoff) reported fromSouth Portland Gardens, Maine
So I'm signing up for new service at the @GetSpectrum store, where hope goes to die.
- Daryl Heme⭕️n (@darylhemeon) reported fromCape Elizabeth, Maine
@zeldybear @Ask_Spectrum FWIW I would get a drop everyday mid-morning and sometimes at night streaming on weekends “Spectrum is the worst!!!” Shaking my angry fist...I switched routers to a mesh system about a year ago and have only had outages when major storms knocked out power!
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum internet not working for over an hour have rebooted modem twice now called spectrum hold time is 45 minutes? Portland Maine issue or just me??
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum is there an outage in Portland Maine right now? Power back and have rebooted both cable and internet and nothing’s working!!
- Kings Floyd (@kings_floyd) reported fromCape Elizabeth, Maine
Things I tried accepting today:-Maine does not have COVID priority for #DisCo #Vaccine-@GetSpectrum cable is not working, and they keep telling us it’s @NETGEAR (and Vice versa)Things I actually accepted today: 😑😐😑
- Daryl Heme⭕️n (@darylhemeon) reported fromCape Elizabeth, Maine
@Ask_Spectrum is there an outage in Portland ME right now?
- Paul M Jacobs (@PaulMJacobs) reported fromSouth Portland Gardens, Maine
@Ask_Spectrum is there an outage in zip code 03845? Trying to help my 92 yo mom. Your web site is awful.
- Anthony Jackson (@ajackson_34) reported fromPortland, Maine
@Ask_Spectrum Uh, Spectrum, my internet is down. There appears to be an “outage”. Are your teams working to “resolve this”?
- Dan Koeppel (@soulbarn) reported fromPortland, Maine
I am canceling all my subscriptions to any subscription that requires me to call to cancel that subscription. @BostonGlobe @SIRIUSXM @Ask_Spectrum (SpectrumTV.)
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- 𝐄𝐍𝐙𝐎 𝐅𝐄𝐑𝐑𝐀𝐑𝐈 🏎 (@VehiclemanEnzo) reported
@Ask_Spectrum ***** YOU SAID FAST SND RELIABILE INTERNET AND LOOK AT ME GO MY INTERNET JUST WENT OUT AGAIN WITHIN 2 WEEKS OF GETTING IT REPAIRED. **** OFF WITH ASKING MY NUMBER BECAUSE YOU ARENT GOING TO GET IT. FIX YOUR ****
- Zena Lee ❤️✌🏽 (@ZenaLee_) reported
@Ask_Spectrum My internet has been down for 2 days now and we’ve tried everything to restart it. What are we supposed to do?
- Jack (@todd26jeff24) reported
@Ask_Spectrum outage in Chemung County, NY?
- TRIP (@sssockhead) reported
Super depressed that I wasn’t able to showcase my skill and growth in the tournament at all. Looking into another internet provider for damn sure lol it’s **** @GetSpectrum all my homies hate spectrum 🖕🏻🖕🏻
- New England Storm Spotters (@NEWXSpotters) reported
@Ask_Spectrum great internet service but PLEASE STOP PESTERING ME TO UPGRADE MY SERVICES? The phone calls and emails and letters have to stop. I can’t afford anything more than basic WiFi
- Chris McKelvey (@StoneCold_Snook) reported
@Ask_Spectrum why in the CRAP is the Miami Marlins on my TV & not the @Braves ????? What is up @BallySportsSO ????
- Nitroxity (@NitroxityNards) reported
@nightrender1 @RiseFallNickBck @GrantMcLellan9 I'm just saying that Disney should put their (admittedly few) good movies in theatres and leave the trash for direct to video/streaming now that things have calmed down in the majority of first world countries. They absolutely should put stuff out on streaming early for TWC tho.
- Maneater (@ImCassC) reported fromEl Rancho Mobile Home Park, California
@Ask_Spectrum has the worst service!!! Whyyyyyy! I need a new carrier! First the power outage then on top of that the internet is out when we do get power back! And the website won’t even load! What type of bootleg **** is that?
- Rev. Rudolf Gwalther Rubio (@RevRudolfGRubio) reported
@Ask_Spectrum power outage in Lynwood, CA?
- Alvin (@HoodieAlvin) reported
@Ask_Spectrum I already spoke with tech support. How about you allow other services in our area instead of hogging the entire city.
